Privacy Policy
Our Commitment to Privacy and Security
Chinchilla Flight Support is committed to protecting the privacy and confidentiality of the personal data of its clients, visitors, and users, acting with transparency regarding the collection and use of this information.
By using our services or browsing our website, you agree to the collection and use of your personal information as set out in this Policy.
Data Collected
User-Provided Data (Contact/Quotation Form): Name, email, telephone number, and, within the aviation context, information such as Aircraft Registration, Desired Route, and Type of Service.
Browsing and Device Data (Automatic Collection): IP address, geographical location, browser type, time of visit, and pages visited (collected via cookies and analytics tools, such as Google Analytics).
Purpose of Data Use
For Service Provision: To use the data to prepare Trip Planning, issue quotations, request Landing/Overflight Authorizations, and coordinate Handling.
For Communication: To respond to contact requests, inquiries, and information submitted via the form.
For Site Improvement: To analyze traffic and browsing behavior to enhance the user experience.
Data Sharing with Third Parties
Chinchilla Flight Support will only share your personal data when it is strictly necessary for:
1. Legal and Regulatory Compliance: To comply with requests from civil aviation regulatory bodies, customs authorities (EAPIS, GENDEC), and legal requirements.
2. Essential Service Provision: To share data with Handling providers, fuel suppliers, website hosting services, and data analytics platforms.
3. With User Consent: When there is express permission for specific purposes.
Data Subject Rights (LGPD)
We guarantee our users the rights provided for in privacy legislation, including:
Right of Access: To request and obtain a copy of the data we hold.
Right to Rectification: To request the correction of incomplete, inaccurate, or outdated data.
Right to Erasure (Right to be Forgotten): To request the deletion of data when it is no longer necessary for the purposes for which it was collected.
How to Contact Us
To exercise your rights or ask questions about this Privacy Policy, please contact our Data Protection Officer (DPO) through the following channels:
Email: otavio@chinchillaflight.com
Policy Updates
This Privacy Policy may be updated at any time. We advise you to review it periodically.